“A huge opportunity to adapt our project plans and the way we work per project/client’s needs is to adjust how we communicate… Doggedly insisting on a set procedure will only frustrate your team and client alike. This is your opportunity as a project manager to show compassion, take one for the team, and smooth unnecessary project wrinkles.”
Abby Fretz in Artful Matchmaking: Client to Process
A nice reminder from Abby Fretz, Project Manager at Happy Cog, about how flexibility in a project goes a long way, and is an expression of compassion. Something I’ve been thinking about a lot lately.